Addressing COVID-19

13 March 2020

Here's what we're doing

Protecting the health of employees and clients is a priority for Xpera and we’re taking the steps we need in order to ensure everyone’s safety.  To date we have been educating our employees with comprehensive literature regarding the prevention and status of COVID-19, limiting attendance in some spaces, putting our internal protocols into action, and respecting the protocols of our clients. 

Should a significant disruption from COVID-19 occur, Xpera is well positioned to ensure that we are open for ‘business as usual’ and ready to serve our clients. Our company business continuity plan comes into effect which incorporates our pandemic response protocols.  We utilize proprietary technology that enables our employees to work remotely or to the closest non-affected company location.  (All of Xpera’s technology platforms support remote access and are location agnostic.)  We can also rely more heavily on other Xpera regional teams and our broader SCM network systems, especially on the capabilities of telecommunication infrastructures. Lastly, as part of our continuity plan, we ensure that all employees are aware of their responsibilities and any protective measures/actions that are required for their safety and the safety of others.

Should you have any additional inquiries, please contact your local account manager.  We would be pleased to share additional details of our business continuity plan and pandemic response protocols.