Trust, loyalty and satisfaction. Xpera is committed to ensuring that each client experience exceeds expectations. That’s why we’re proud to consistently achieve a world-class Net Promoter Score (NPS), a gold-standard, independently verified metric utilized by companies around the globe.

We regularly survey and canvas our clients to gain insight into their working relationship with Xpera. It’s an investment in transparency and accountability and the feedback we receive is used to drive improvements and innovation across our suite of services.

Client experience isn’t guesswork. We use the information we receive from our NPS and closed loop feedback to determine where we go next and a welcome challenge to become even better. Our evolution is guided by our commitment to excellence, and our strength is built by how we listen, learn, and understand what’s important to our customers.