Administrative Assistant - Full-time (Kitchener-Waterloo, Ontario)
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Company: Xpera Risk Mitigation and Investigation LP
Administrative Assistant - Full-time (Kitchener-Waterloo, Ontario)
Administrative Assistant -Operations Support – Kitchener Office
The Operations Support Administrator (OSA) will work within the Investigations division and is responsible for providing administrative services to the investigations division in an effective and efficient manner.
Along with possessing outstanding attention to detail, a strong command of the English language (written and oral) is essential to success in this role. The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines.
Compensation: This is a full-time hourly paid position.
Competencies required to succeed
Ability to prioritize work, and to meet deadlines. Perform all assignments with minimal supervision Outstanding verbal and written communication skills in English Computer skills, with accurate typing Thorough, detail-oriented and organized Ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting deadlines Superior interpersonal communication skills Demonstrated professionalism and the ability to maintain confidentiality at all times Collaborative team player
Responsibilities
Preparation (typing, editing) of detailed and accurate evidence based reports for an operational management team in a fast-paced and time sensitive environment. Ensure a polished, client ready product that adheres to company and client protocols and guidelines. Editing videos and producing media for surveillance files. Assist with the accounting process on files as required. Assist with preserving and preparing evidence packages. Assist with special projects as requested. Maintain electronic as well as hard copy filing systems. Assist with reception duties including greeting and assisting visitors, answering telephone calls, directing phone calls and responding to inquiries as required. Participate in ongoing staff meetings and trainings for information sharing purposes. Other related duties, as required.
Education, knowledge and experience required
Minimum 1-3 years’ experience in an administrative capacity working in a fast paced, corporate environment A post-secondary diploma in Office Administration is an asset Grade 12 diploma or equivalent High attention to detail and accuracy Proficiency with Microsoft Word, Excel and Outlook Ability to type a minimum of 45 words per minute Bilingual French Skills would be an asset
Environment/Work conditions
All prospective employees must be willing to undergo and pass a background check. Positive Team Dynamics Fast paced environment In office position
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
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Xpera Risk Mitigation and Investigation Kitchener Ontario
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Investigator - Full Time (Sudbury and Sault Ste. Marie, Ontario, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Investigator - Full Time (Sudbury and Sault Ste. Marie, Ontario, Canada)
Xpera marks the spot where you achieve more!
With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day.
As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. As a Surveillance Investigator on our team, you will collaborate with top experts and gain a network of resources. Get ready to expect the unexpected and unlock more than you ever thought possible. From collaborating with industry leaders to working with the latest technology, you will make exciting connections and find creative ways to solve cases. Since schedules reflect assignments, no two days are ever the same. Whether you are challenging yourself, working independently, or gathering purposeful data, you will always be focused on striving for excellence.
We are currently seeking Surveillance Investigators for Sudbury and Sault Ste. Marie, Ontario. These are permanent full-time roles.
Job Requirements:
Access to an appropriate vehicle Driver’s license and satisfactory driving record Posses a valid Ontario Private Investigators License Independent, reliable, and detail-oriented individual Excellent oral and written communications skills Ability to perform physical activities and sit for extended periods of time Ability to be flexible with your own schedule to accommodate the needs of each assignment
What We Offer:
Competitive pay Opportunity for overtime KM reimbursement Surveillance equipment provided – laptop, cell phone, camera etc. Webinars and training programs Employee recognition program Employee referral bonus eligibility Medical, dental & vision coverage, including a customizable e-flex plan Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Wellness programs Tuition reimbursement Career progression within the SCM Insurance Family
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
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Xpera Risk Mitigation and Investigation Sudbury Ontario
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Investigator - Full Time (Thunder Bay, Ontario, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Investigator - Full Time (Thunder Bay, Ontario, Canada)
Xpera marks the spot where you achieve more!
With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day.
As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. As a Surveillance Investigator on our team, you will collaborate with top experts and gain a network of resources. Get ready to expect the unexpected and unlock more than you ever thought possible. From collaborating with industry leaders to working with the latest technology, you will make exciting connections and find creative ways to solve cases. Since schedules reflect assignments, no two days are ever the same. Whether you are challenging yourself, working independently, or gathering purposeful data, you will always be focused on striving for excellence.
We are currently seeking a Surveillance Investigator for Thunder Bay, Ontario. This is a permanent full-time role.
Job Requirements:
Access to an appropriate vehicle Driver’s license and satisfactory driving record Posses a valid Ontario Private Investigators License Independent, reliable, and detail-oriented individual Excellent oral and written communications skills Ability to perform physical activities and sit for extended periods of time Ability to be flexible with your own schedule to accommodate the needs of each assignment
What We Offer:
Competitive pay Opportunity for overtime KM reimbursement Surveillance equipment provided – laptop, cell phone, camera etc. Webinars and training programs Employee recognition program Employee referral bonus eligibility Medical, dental & vision coverage, including a customizable e-flex plan Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Wellness programs Tuition reimbursement Career progression within the SCM Insurance Family
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
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Xpera Risk Mitigation and Investigation Thunder Bay Ontario
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Investigator, Research & Analytics - Full-time (Waterloo, Ontario, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Investigator, Research & Analytics - Full-time (Waterloo, Ontario, Canada)
Reporting to the Investigations Manager, the Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. This role is available for remote work!
Responsibilities:
Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests through the use of Internet research and databases Conduct intellectual property investigations via online research and site attendances Locate individuals throughout Canada through the use of database and Internet searches as well as inquiries Assist with confirming focal points and identifiers, in an effort to maximize surveillance resources Comfortably navigate through popular social networking sites, locating, analyzing and documenting relevant material found Document files accurately with file activity and all information gathered Ensure all client protocols and guidelines are followed Report your findings to our clients in accordance with Xpera standards and practices Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open source intelligence Provide support to the Surveillance and Risk Management Divisions with open source research as needed Remain current on industry standards, new and emergent sites and participate in staff meetings and trainings for information sharing purposes Attend court or legal proceedings as required Other related duties, as required
Education:
Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience Completion of ‘Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months A strong command of the English language (written and oral) is essential to success in this role
Professional/Technical Certification or Licenses:
Holds a valid Private Investigator Security License within the applicable province of employment Reliable vehicle currently licensed for business/commercial purposes and a clean driving record
Job Knowledge or Work Experience:
Minimum 2 years research and/or investigative working experience Ability to work autonomously Prior experience working in a client focused environment Understanding of threat risk assessments and analytics Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset Proficiency working with Microsoft Word, Excel, Outlook Advanced report writing and research abilities
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.
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Xpera Risk Mitigation and Investigation Kitchener Ontario
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Private Investigators, Surveillance - Full Time (Multiple Roles in the Greater Toronto Area, Ontario, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Private Investigators, Surveillance - Full Time (Multiple Roles in the Greater Toronto Area, Ontario, Canada)
Xpera marks the spot where you achieve more!
As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. We are currently recruiting for Surveillance Investigators in the Greater Toronto and surrounding areas. As a Surveillance Investigator on our team, you will collaborate with top experts and gain a network of resources.
WHAT WILL YOU DO:
Get ready to expect the unexpected – and unlock more than you ever thought possible. From collaborating with industry leaders to working with the latest technology, you will make exciting connections and find creative ways to solve cases. That’s just the beginning! Since our schedules reflect our assignments, no two days are ever the same. Whether you are challenging yourself, working independently or gathering purposeful data, you will always be focused on striving for excellence.
WHAT YOU NEED:
It takes focus and determination to succeed in this role. We are seeking candidates who are independent, reliable, and detail-oriented – with the ability to be flexible with your own schedule to accommodate the needs of each assignment.
To qualify as a Surveillance Investigator, you must have:
A valid Ontario Private Investigators License Access to an appropriate vehicle Full driver’s license and satisfactory driving record Ability to perform physical activities and sit for extended periods of time
WHAT WE OFFER:
With a variety of webinars, formal training, and the best surveillance equipment at your fingertips, you will have the resources you need to explore your fullest potential. Our team is built around mutual respect for each other, including a recognition program that gives kudos for a job well done. This is a great opportunity to belong to an organization that puts people first, step out from behind the desk and gain new experiences at every turn.
In addition, we offer the following:
Competitive pay Opportunity for overtime KM reimbursement Surveillance equipment provided – laptop, cell phone, camera etc. Employee referral bonus Employee perks (access to vendor discount programs) Medical, dental & vision coverage, including a customizable e-flex plan Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Wellness programs Tuition reimbursement Career progression within the SCM Insurance Family
With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
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Xpera Risk Mitigation and Investigation Toronto Ontario
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Private Investigator, Surveillance - Part-time (St. John's, Newfoundland)
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Company: Xpera Risk Mitigation and Investigation LP
Private Investigator, Surveillance - Part-time (St. John's, Newfoundland)
Xpera marks the spot where you achieve more!
With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day.
As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. As a Surveillance Investigator on our team, you will collaborate with top experts and gain a network of resources. Get ready to expect the unexpected and unlock more than you ever thought possible. From collaborating with industry leaders to working with the latest technology, you will make exciting connections and find creative ways to solve cases. Since schedules reflect assignments, no two days are ever the same. Whether you are challenging yourself, working independently, or gathering purposeful data, you will always be focused on striving for excellence.
We are currently seeking a Surveillance Investigator for St. John's, Newfoundland. This is a part-time casual role with the potential to lead to permanent full-time.
Job Requirements:
Access to an appropriate vehicle Driver’s license and satisfactory driving record Private Investigator License (or willingness to obtain) Independent, reliable, and detail-oriented individual Excellent oral and written communications skills Ability to perform physical activities and sit for extended periods of time Ability to be flexible with your own schedule to accommodate the needs of each assignment
What We Offer:
Competitive pay On-the-job training KM reimbursement Surveillance equipment provided – laptop, cell phone, camera etc. Employee referral bonus eligibility Employee perks and wellness programs Medical, dental & vision coverage, including a health flex plan (full-time employees) Registered Retirement Savings Plan (RRSP) matching program (full-time employees) Career progression within the SCM Insurance Family
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
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Xpera Risk Mitigation and Investigation Mount Pearl Newfoundland and Labrador
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Private Investigator, Surveillance - Full-time (London, Ontario, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Private Investigator, Surveillance - Full-time (London, Ontario, Canada)
Xpera Risk Mitigation & Investigation, premier national provider of Risk Mitigation & Investigation Services. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their fullest potential. Through our suite of services we enable our clients to enhance business performance and insure operational continuity by providing the experts and the tools to manage all levels of risks.Education:
Completion of Investigator training/course, diploma/degree in criminology; background in legal, and/or psychology an asset.
Professional/Technical Certification or Licenses:
Possession of a valid Ontario Investigator license Reliable and suitable vehicle currently licensed for business/commercial purposes and a clean driving record
Job Knowledge or Work Experience:
Two years of experience conducting mobile and foot surveillance for insurance claims and corporate investigations is an asset. Former law enforcement experience an asset Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy legislation an asset Prior experience working in a client focused environment Understanding of threat risk assessments and analytics Proficiency working with Microsoft Word, Excel, Outlook Advanced report writing abilities Ability to collect, make use of, and disseminate available information in a timely manner to an appropriate audience for the purpose of addressing a specific requirement Possess patience and persistence ensuring quality services to our customers while managing conflicting demands from various divisions and managers; adjusts quickly to changing priorities and conditions Provides accurate information and creative solutions for customers while taking ownership of decisions. Ability to determine data’s source and reliability, as well as provide meaningful analysis Ability to apply an investigative mindset and think outside the box Honor commitments and promises, maintain confidentiality and has high standards of integrity. Ability to work under pressure to meet demanding timelines; ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting yet strict deadlines
Environment/Work Conditions:
While the incumbent must be team-oriented, it is imperative that he/she be self-sufficient and dedicated as the role of an investigator calls for much independence in the field. Flexibility to work irregular hours and days – evening, weekend, and holiday work will be required Fast paced environment Physical Demands: Hand writing, data entry, extended hours sitting, standing, walking, running, driving. All prospective employees must pass a background check
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Apply Now
Xpera Risk Mitigation and Investigation London Ontario
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Private Investigator - Part-time (Kelowna, British Columbia, Canada)
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Company: Xpera Risk Mitigation and Investigation LP
Private Investigator - Part-time (Kelowna, British Columbia, Canada)
Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail ? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!
At Xpera Risk Mitigation & Investigation , we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.
Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.
What will you do?
As a Surveillance Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct surveillance activities.
You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid BC Investigator license.
What We Offer?
At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.
You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer industry leading compensation, and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.
If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.
Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews.
Join our team and let your talents shine!
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Apply Now
Xpera Risk Mitigation and Investigation Kelowna British Columbia
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Investigator, Surveillance - Full-time (Barrie, Ontario)
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Company: Xpera Risk Mitigation and Investigation LP
Investigator, Surveillance - Full-time (Barrie, Ontario)
Xpera Risk Mitigation & Investigation, premier national provider of Risk Mitigation & Investigation Services. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their fullest potential. Through our suite of services we enable our clients to enhance business performance and insure operational continuity by providing the experts and the tools to manage all levels of risks.Competencies Required to Succeed:
Excellent oral and written communication skills and the ability to write detailed, comprehensive reports. An analytical thinker with advanced problem solving skills. Ability to approach a problem from different perspectives and explore all angles, using an investigative mindset. Comfortable with the use of a computer, standard programs, and use of online data resources, etc. Must be discreet and comfortable handling sensitive information. Extremely organized, concise, and strong attention to detail. Must work well independently with minimal supervision. Use of a reliable motor vehicle that is suitable for surveillance. Education, Knowledge, and Experience Required:
Two years of experience conducting mobile and foot surveillance for insurance claims and corporate investigations is an asset. Completion of Investigator training/course, diploma/degree in criminology; background in legal, and/or psychology an asset. Possession of a valid Ontario Investigator license Environment/Work Conditions:
While the incumbent must be team-oriented, it is imperative that he/she be self-sufficient and dedicated as the role of an investigator calls for much independence in the field. Flexibility to work irregular hours and days – evening, weekend, and holiday work will be required Positive team dynamics Fast paced environment Physical Demands: Hand writing, data entry, extended hours sitting, standing, walking, running, driving. All prospective employees must pass a background check.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Apply Now
Xpera Risk Mitigation and Investigation Barrie Ontario
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Surveillance Investigator - Part-time (Regina, Saskatchewan)
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Company: Xpera Risk Mitigation and Investigation LP
Surveillance Investigator - Part-time (Regina, Saskatchewan)
Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail ? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!
At Xpera Risk Mitigation & Investigation , we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.
Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.
What will you do?
As a Surveillance Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct surveillance activities.
You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course . A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid Alberta Investigator license .
What We Offer?
At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.
We offer industry leading compensation and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.
If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.
Apply Now
Xpera Risk Mitigation and Investigation Regina Saskatchewan
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