Every claim comes with history and background which may be relevant to insurers. For claims that are not straight forward, Xpera provides background investigations to understand all factors and parties involved.

Examine the history of a claim and understand where initial liability resides. With fraud rampant in the insurance industry, Xpera’s team of senior investigators look at potential motive for claims, and protect insurers from deceit and deception.


Frequently asked questions

1. What is the purpose of a background investigation?

A background investigation can verify an individual’s identity, location, occupation, and other key details about an individual. No two background investigations are the same. Xpera provides comprehensive background investigations to help employers, insurers, and legal professionals make informed decisions.

2. How long does a background investigation take?

Timelines vary depending on scope and location, but most are completed within a few business days. Xpera offers expedited options for urgent cases.